It is with a heavy heart that we announce the closure of Figurines Mania.
Despite maintaining a 100% approval rating on Trustpilot and eBay over 16 years of business, the quality of our work has been undermined by a disastrous economic climate. Specifically, the surge in prices—particularly fuel costs—since March has caused a drastic drop in sales and a spike in customer cancellation requests.
The figurine market has also weathered too many crises; the fact that some brands have gone bankrupt or accumulated massive delays highlights the major difficulties facing this sector. General inflation and the country's overall economic situation have only exacerbated the problem.
Despite immense effort—including significant personal sacrifices regarding wages and family life (such as going years without a salary or vacation) and cutting overhead costs to the absolute minimum—it proved impossible to save the company.
Banks and lending institutions refused all assistance; it seems that, paradoxically, you have to be in a position where you don't necessarily need help in order to actually get it.
Anticipating the eventual depletion of our cash reserves, and in an effort to protect as many customers as possible, we have made the decision to proceed with court-ordered liquidation. It is crucial that customers who paid in advance respond to the court-appointed liquidator when contacted; this will allow you to register as a creditor and stand a chance of being reimbursed from the remaining funds.
Regarding payments made by check—whether a single check intended for the item's arrival or a series of installment checks—rest assured that these will not be cashed; instead, they will be returned to you by the liquidator.
We offered the company—including the entire website, stock, equipment, and customer database—to major competitors, market leaders, investors, and manufacturers free of charge, provided that outstanding pre-orders would be honored. We urge those with the means to invest—particularly industry leaders—to do so, thereby gaining new customers who will be grateful and, consequently, loyal. Should this happen, we will communicate the details accordingly.
We will do everything humanly possible to maximize your chances of a successful outcome.