Terms of sales

The terms and conditions of your figurines site

Here all information related to the sale of figurines on Figurines Mania orders, pre-orders, product availability, payment, right of withdrawal, balances, etc.


Headquarters: 57 Avenue Europe 59223 RONCQ


Headquarters: 13/15 rue du condé A24 59110 la Madeleine


  • RCS 537 524 415 Roubaix- Tourcoing
  • SIRET : 537 524 415 00016
  • Code APE : 4778C


The products available on the site Figurines-mania.com are collectibles (even though it may be the cause of "toys") and are intended for adults ONLY. We shall not be liable if one of these products sold on our site was offered a minor.


General conditions of sale detailed below govern the contractual relationship between any user of the website Figurines-mania.com (hereinafter referred to a User, You or Buyer. These general conditions of sale are the only ones applicable and replace all other conditions , unless prior written consent. Figurines Mania can be occasionally obliged to modify certain provisions of its general conditions, it is also necessary that they be reread before each site visit Figurines-mania.com (hereinafter referred the Site). These amendments are binding as from their online and can not apply to contracts concluded before. Each purchase on the Site is governed by the terms and conditions applicable to the date of order. We consider that confirming your order, you accept without reservation our general terms and conditions after reading them.

Article 1 - Price

The prices of our products are indicated in euros all taxes included (VAT + other taxes) excluding postage shipping.
For orders to countries other than France, any customs duties or local taxes will be borne by the recipient.
All orders no matter what their origins are payable in Euros, pounds or dollars.
Figures Mania reserves the right to change prices at any time but the products will be charged on the basis of rates in effect at time of order entry, subject to availability.

The products remain the property of Figurines-Mania until full payment.

Article 2 – Order and Pre-order

An article is proposed for pre-order an item that is not immediately available.

The date of availability of a product for pre-order is sent by the distributor and is indicative only.

Mania figures can not be held responsible for any delayed official release.

By conducting a pre-order you're guaranteed to get this article from its official release and at a price less than or equal to the selling price at the time of its availability. If in exceptional pre-order can not be met by Figurines Mania, the supplier did not send pre-ordered quantities, the product was canceled by the manufacturer in any way ...

Miniature Mania can not be held responsible.

Once your pre-order's in stock you are notified by email of shipment with tracking number colissimo.

Article 3 - Validation

You acknowledge having read and accepted these Terms and Conditions before placing your order.

The checkout process is acceptance of these Terms and Conditions.

Unless proved otherwise, the data recorded by Figurines Mania is the proof of all transactions made by its customers and Figurines Mania.

Article 4 - Product availability

Our product offerings and prices are valid until they are visible on the site, subject to availability.

For products not stocked in our warehouse, our offers are valid subject to availability from our suppliers.

In the event of unavailability of product after placing your order we will notify you by mail as soon as possible.
Your order will be canceled and you will be refunded within 10 days if your account was debited.

Article 5 - Delivery and receipt

Products will be delivered to the address specified by the Buyer on the purchase order, in France, Corsica, the overseas territories and the rest of the world.
To afford to ship to Buyer the products ordered, Figurines Mania has chosen to work with POST in order to reduce travel time and ensure the effective delivery between order and delivery.
In case of partial availability of items, figurines Mania expect to have all in stock products ordered prior to delivery unless the customer expresses his request to take delivery of the items available on (With the addition of shipping).

The Buyer will be delivered according to the criteria chosen for the validation of his order.
The Buyer must verify, in the presence of the post officer or the deliveryman, the condition of the packaging of the goods and their content delivery.
In the event that the Buyer would have any doubt of any kind whatsoever on the status or contents of the package, he must: report them to the driver and refuse the goods immediately by issuing a statement of anomaly to the shipper.
When the package is delivered as stated on the site mail, Figurines Mania is not responsible for the goods.
However, we invite you to contact us so that we support your claim with the post, stating also the damage as the sender.
Report the incident to Figures Mania by registered mail with return receipt to the registered address of Figures Mania, within 7 days from the refusal of goods by the Purchaser, and that by exposing the said claims or reserves.
Failure to comply with the procedure outlined above, no claim by the Purchaser will be accepted.

Article 6 - Delays

So Colissimo of the system POST allows delivery within an average of forty-eight hours from of the deposit of Figures Mania.

This delay is provided for information purposes only.
Any delay can result in damages, withholding or cancellation of the order by the Buyer.

In case of late delivery from the initial date, the Purchaser shall notify in writing (mail or email) to allow for Figurines Figurines Mania Mania to conduct a survey of the POST.

A survey of the POST may take up to 21 working days.
If during this period, the product is found, it will immediately be redirected to the home of the Buyer or consignee named in the order.

However, if the item is not found at the end of this 21-day period of Inquiry, Action Figures Mania proceed at its own expense to a new shipment of products ordered by the buyer or refund the order.

It can request that a product one week before delivery, this is the case of custom products, as indicated under the description.

Article 7 - Payments

The payment of your purchases is made:

  • Either by bank cards : Master Card, Visa and other Blue cards
  • Or by PAYPAL payment
  • By bank transfer

Article 8 - Security

Our site is the subject of a security system: We have adopted the SSL encryption of transactions @-Credit Agricole but we have also strengthened the overall process of scrambling and encryption to protect more efficiently all sensitive data related to payment. Figurines Mania is therefore against fraud in conjunction with the Credit Agricole in an effort to protect its customers from any fraudulent use of their bank card

To know: The penalties of an amount equal to the legal interest rate increased by five points are automatically applicable to amounts outstanding at the end of a period of ten days from the invoice date or upon notification of the rejection of bank payment for any other payment method. The delivery of any new order may be suspended in case of late payment of a previous order, notwithstanding the provisions hereof.

Article 9 - Droit de rétractation

In accordance with Article 121-20 of the Consumer Code, the Buyer has a period of seven days from the date of receipt to return at its expense, products ordered, for exchange or refund .

The products must be returned to Figures Mania in a perfect condition for resale in their original state (packaging, accessories, manuals ...), duly sealed and unopened.

Similarly, if the product has a warranty sheet or other document to be completed, it should not be filled so that the buyer can exercise his right of withdrawal.

Any product incomplete, damaged or whose original packaging has been damaged, will be refunded or exchanged.

In any case, the product can not be returned prior to issuing a return authorization number assigned by the customer service Figurines Mania.

Returns to be made to Figures mania, service returns 57 Avenue de l'Europe 59223 RONCQ in their original packaging, complete (accessories, manuals ...) and in good condition.

Article 10 – Refund

Refunds products in the circumstances referred to in Article 9 shall be made within a period not exceeding 20 days after receipt of goods by us.

If the product is returned within seven days of its delivery to you, the customer will automatically receive a credit they can use or not within three months following its issuance.

If the client does not want to use his credit, he is able to request a refund thereof within 20 days.

Article 11 - Customer Service

For information or questions, Customer Service Figurines Mania is available by phone:

  • Monday to Friday from 09 am to 18 pm and Saturday 00 am to 09 am to 12 pm to +333 61 97 69 30
  • By e-mail: service.clients@.figurines-mania.com
  • By mail addressed to: Figurines Mania, Service Client, 57 Avenue de l'Europe 59223 RONCQ, FRANCE
  • By fax to be sent to +339 74 44 28 57.

Article 12 - Intellectual property rights

All texts, comments, illustrations and images reproduced on the website Figurines-mania.com are reserved under copyright and the title of intellectual property and for the world. For this reason and in accordance with the Code of Intellectual Property, only the use for private use subject to provisions different even more restrictive code of intellectual property. Reproduction in whole or part of the site of Figures-mania.com is strictly prohibited.

Article 13 - Responsability

The products are conform to French legislation. Responsibility for Figurines Mania can not be held liable for failure to comply with the laws of the country where the goods are delivered. It is your responsibility to check with local authorities the possibilities of importation or use of products you wish to order.

Photos are for illustrative purposes only. Please refer to product description of each product to know the precise characteristics, and in case of doubt or if you wish further information please contact us.
In case of manifest error between product characteristics and its representation and / or conditions of sale, Miniature Mania can not be held liable.

In case of hyperlinks to other sites from Figurines-mania.com it will not be responsible for the content of information provided on these sites after activation of these links.

If professional purchases, Figurines Mania not be liable for all damages because of this, business interruption, loss of profit, loss of opportunity, damages or expenses.

Article 14 - Applicable law - Disputes

This agreement is subject to French law.
The language of this contract is French.
In case of dispute the French courts will have jurisdiction.

Article 15 - Action against bank card fraud

Miniature Mania, in collaboration with @-Transactions Credit Agricole, controls all the orders that have been validated on its website. These controls are designed to protect Figurines Mania abuses operated by fraudsters. For a command that has a different delivery address to billing address, our services could be brought to contact the two persons mentioned: ie the person attached to the billing address and that indicated to the delivery address. Under these procedures, our services may be necessary to ask all the parts necessary to release your order: proof of address, photocopy of identity card, crossed check, letter indicating that the client is the owner of the credit card.
These requests are made by email.
The information related to your order are subject to automated processing of data which is responsible for @-Transactions Credit Agricole. This automated data processing was intended to define a level of analysis of a transaction and to fight against fraud credit card. @ Transactions-Credit Agricole and the dealer from whom you purchase are the recipients of the data related to your order. The non-transmission of data related to your order prevents the execution and analysis of your transaction. The occurrence of unpaid invoices due to a fraudulent use of a credit card registration will coordinate with your order associated with this outstanding within a payment incident file implemented by @-Credit Transactions agriculture. An irregular declaration or anomaly may also be subject to special treatment

Our site is also designed to be particularly attentive to the needs of our customers. It is amongst other why we make use of cookies. The cookie is designed to indicate your presence on our site. Cookies are only used by Figurines Mania in order to improve the personalized service that is for you.

Article 16 - Soldes

The data on the site are the applicable dates in the Northern Region where is the headquarters of the company.

Article 17 - After Sales Services

If delivery of a product does not correspond to the order (defective or nonconforming), Buyer must make its claim within 7 days of signing the slip distribution.

Claims must be sent by registered mail with return receipt to the address listed above in section 11, and must include details of the Buyer, the product references. The reasons for the complaint.

Products returned by the Buyer shall be within seven working days of receipt thereof.

Otherwise, Figurines Mania will not make any exchange or refund of products ordered.

Any product for exchange or refund will be returned to Figures mania in its original packaging and condition and contain all of the product and its accessories.

All risks associated with returning the product and shipping costs are borne by the Buyer.

Failure to comply with the procedure outlined above and specified time, the Purchaser shall not make any claim for non-compliance or defect of goods delivered, the products then being deemed compliant and free from defect.

Article 18 - Comment, Criticism, Communication

Any opinions left by users on the site of Figures-mania.com are monitored and moderated by the marketing team. Since the words are breaking the law and ethics (abusive publicity, defamation, insults, comments out of context ...)
Figurines Mania reserves the right to reject or change the assessment in question.

Article 19 - Newsletter

You can choose to subscribe to the newsletter Figurines Mania which will be sent to your e-mail and will contain news, information and offers.
You can unsubscribe to the newsletter by contacting us via our contact form or using the hyperlink provided for this purpose in each newsletter.
The e-mail will be used exclusively by Figurines Mania and will not be disclosed to third parties.

Figurines-mania.com is SARL Figurines Mania

Headquarters : 57 Avenue de l’Europe 59223 RONCQ

Capital: 45 000 €

N° SIRET : 537 524 415 00016